Commitment is a big thing, which is why even the most dedicated of us get rattled when you mention the big “C” word. However, commitment is a beautiful thing as well, it ties things together with a stronger bond and it solidifies a deeper relationship of some sort. Why should business be any different?
This summer, we invite you to “propose” to your customers to develop a solid commitment with them. What better way to do so than with floralapp®? You see, floralapp® not only acts as a quick and efficient way to send flowers, it also helps you, the florist, to commit your customers to YOU. The next time they need to send flowers, they will be doing so the quick and easy way, through YOUR floralapp®.
More customers are shopping from their phone now more than ever, and the ecommerce industry expects that number to rapidly increase over the next several years. The truth is, we are a generation that has been groomed into quick and easy. We want things fast, we want them our way, and in the easiest way possible. floralapp® helps you deliver this ability to your customers. If you dont want to take our word for it, watch the video below and see what YOUR customers are saying about mobile shopping for flowers.
Haven’t yet taken the time to look at how to get floralapp® to work for your shop? Well, the time to get in is NOW. We have already seen a price increase on the mobile app, and that number will only increase with market and economic changes. Get grandfathered into a beautiful price before your the last one in the industry left without a mobile app.
After you’ve taken the step to sign your shop up for floralapp®, promote the fact that you now have a mobile app for your customers to shop from. One way to do this is to utilize our free marketing material that is given to you when you first register to become a floralapp® member. Another way is to solicit downloads is through your receipt confirmations that go out to your customers (see an example of this here). We also have the top 10 ways to promote your floralapp® on our floralapp® blog, feel free to use these marketing ideas to promote your shop’s floralapp®.
Take a minute or two and speak in a live chat with one of our representatives. Otherwise, feel free to contact us by email or by phone, (800) 560-0501. We are always available to answer your questions.
All our best,
Your Beneva Solutions Marketing Team
There is not a question in my mind that no one knows what the experience is like working with my company better than my customer. I utilize tools such as online surveys to capture imperative feedback that is essential to running my business in the most effective manner. Using online surveys can get you priceless information that can lead to you better accommodating customer needs with your services in the future. However, what about your internal process? Is your shop running as smooth as possible? How is the quality of your product (in your employee’s opinion)? What are your customers saying to your employees taking calls? How about your drivers, are they as proud of the final product as you are?
Today is a day of opportunity for all. I always say the 2 types of service never forgotten is exceptional and horrible.
