Is your shop good or great because of your employees or your process? The jury can go both ways, but Valentine’s Day is not the day to have the debate. Having both a process and the right individuals is the only way to limit the stress of this emotionally charged holiday. In today’s blog post we are going to discuss a few secrets.
First, ask the question, “who would be an ideal driver?” A postal delivery driver, police officers, fire fighter, or a food delivery driver are good options in our opinion. Reach out to local businesses and organizations and ask if they would be willing to post something in their lunchroom. Everyone is looking for a little extra cash and we find these leads result in repeat help. Drivers or any other temporary employee that is currently unemployed is less likely to help for the next holiday and could even get full-time employment elsewhere prior to Valentine’s Day causing you to scramble.
TIP: Hiring more than 3 weeks out will result in a higher percentage of no shows for the 12-14th.
Design Staff Assistance:
Having individuals specifically tasked with assisting your design staff by processing flowers, filling vases with water or carrying finished arrangements into the coolers is imperative to running a successful design center during Valentine’s Day. Many shops even set up an assembly line to streamline the overall process. When hiring this staff you don’t need someone who is widely versed in flowers. What you need are able individuals willing to hustle. One shop we know hires local high school and college students. We suggest calling your local schools and asking to post a listing on their job boards.
REMEMBER: You will be only as good as your process.
Most of us feel like we have this one figured out. Yes a customer or sales service background is preferred and a positive demeanor helps, but what we have found is “ATTITUDE IS EVERYTHING!” This is simple in theory, but those individuals who may not have the “proper background,” but have the “Yes I Can” attitude to match your “YES WE CAN” culture typically end up being the best employees. This can usually be detected by their body language during the interview.
TRY THIS: During the interview ask candidates about their previous boss. If they throw them under the bus then they aren’t what you are looking for.
We want to hear from you! What is your best temporary staffing secret?